1. Business Information

Brand Name: Fitzoraz
Legal Business Name: Fitzoraz LLC
Business Type: Online Retail eCommerce
Business Address: 732 S 6th ST, STE N, Las Vegas, NV 89101, USA
Customer Support Email: support@fitzoraz.com
Customer Support Phone: +1 (415) 662-0844
Business Hours: Monday–Friday, 8:00 AM–4:00 PM EST

2. Eligibility to Use Our Website

You must be at least the age of majority in your state or place of residence to use this website or place an order. By using the Fitzoraz website, you represent that you have the legal capacity to enter into these Terms of Service.

You may not use our website, products, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

3. Website Use

Fitzoraz grants you a limited, revocable, non-exclusive, non-transferable right to access and use our website for personal shopping, product research, customer support, and lawful purposes only.

You agree not to:

• Use the website for fraud, deception, unauthorized transactions, or illegal activity.
• Interfere with website security, checkout systems, payment systems, or website functionality.
• Attempt to gain unauthorized access to any system, account, server, database, or customer information.
• Copy, scrape, reproduce, or exploit website content without written permission from Fitzoraz.
• Upload or transmit viruses, malware, harmful code, spam, or misleading content.
• Use automated bots, crawlers, scripts, or scraping tools in a way that disrupts our website or violates our rights.
• Misrepresent your identity, payment authorization, shipping information, or relationship with Fitzoraz.

Fitzoraz may restrict, suspend, or terminate access to the website if we reasonably believe a user has violated these Terms of Service or applicable law.

4. Product Information

Fitzoraz makes reasonable efforts to display product descriptions, images, features, pricing, availability, and other product information accurately. However, product images, packaging, colors, dimensions, accessories, or minor details may vary depending on screen settings, manufacturing updates, product versions, or supplier availability.

Product information on our website is provided for general informational and commercial purposes. We do not guarantee that every product description, image, price, or availability status will be error-free at all times.

Fitzoraz reserves the right to correct errors, update product information, revise pricing, change product availability, or discontinue products at any time, subject to applicable law.

5. Fitness and Safety Disclaimer

Fitzoraz products are designed for general home fitness, personal training, mobility, strength, and exercise-related use. Our products and website content are not medical advice and are not intended to diagnose, treat, cure, or prevent any disease, injury, or health condition.

You are responsible for using fitness equipment safely, following product instructions, checking your surroundings, and choosing exercises appropriate for your fitness level.

Before using any fitness equipment, consult a qualified healthcare professional if you have a medical condition, injury, pain, mobility limitation, heart condition, pregnancy, recent surgery, or any concern about whether the product is suitable for you.

Stop using the product immediately if you experience pain, dizziness, shortness of breath, discomfort, or any unusual symptoms. Fitzoraz is not responsible for injuries caused by misuse, unsafe exercise, improper setup, unauthorized modification, or failure to follow instructions.

6. Orders and Order Acceptance

When you place an order through Fitzoraz, you are making an offer to purchase the selected product under these Terms of Service and the policies linked on our website.

After placing an order, you may receive an order confirmation email. This email confirms that we have received your order request. It does not guarantee final acceptance or fulfillment if there are issues with payment authorization, fraud review, product availability, shipping eligibility, pricing errors, incorrect customer information, or policy violations.

Fitzoraz reserves the right to accept, decline, cancel, limit, or refund any order where reasonably necessary, including cases involving suspected fraud, unauthorized payment, incorrect pricing, unavailable inventory, incomplete shipping information, or violation of these Terms of Service.

7. Pricing, Promotions, and Discounts

Prices are displayed on our website and may change without notice. The final price, taxes, shipping cost if applicable, discounts, and total amount will be shown at checkout before you complete your purchase.

Discounts, promotional codes, and special offers are valid only when displayed on our website or successfully applied at checkout. Promotions may be subject to eligibility requirements, product exclusions, expiration dates, or other conditions.

Fitzoraz does not use misleading countdowns, false scarcity claims, or unclear pricing practices. If a pricing, discount, or product listing error occurs, Fitzoraz may correct the error, cancel the affected order, or issue a refund where appropriate.

8. Payment Terms

Payments are processed through the payment methods displayed at checkout. Available payment methods may vary based on your location, device, order details, and payment provider availability.

By placing an order, you confirm that you are authorized to use the selected payment method and that all billing information provided is accurate and complete.

Orders may be subject to payment authorization, fraud prevention checks, and security review. If payment cannot be verified or is declined, your order may be delayed, canceled, or not processed.

For more information about payment processing, billing, taxes, failed payments, refunds, and disputes, please review our Payment Policy.

9. Shipping and Delivery

Fitzoraz currently ships to eligible addresses within the United States, unless otherwise clearly shown at checkout.

Orders are typically processed within 1–3 business days. After processing, the estimated delivery window is typically 5–12 business days. Business days are Monday through Friday, excluding weekends and public holidays.

Estimated delivery times are not guaranteed delivery dates. Delivery may be affected by carrier delays, weather, public holidays, address issues, high order volume, security checks, or other events outside our direct control.

Fitzoraz offers free standard shipping on eligible orders shipped within the United States. Any applicable shipping cost will be displayed at checkout before payment.

You can track your order here: Track Your Order.

For complete shipping details, please review our Shipping Policy.

10. Shipping Delays

Fitzoraz makes reasonable efforts to process and ship orders within the stated timeframe. If a significant delay occurs, we may notify you using the contact information provided at checkout.

If we are unable to ship within a stated or legally required timeframe, Fitzoraz may provide available options, which may include waiting for the delayed shipment, modifying the order where available, canceling the order, or issuing a refund for the unshipped item, subject to applicable law.

11. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout, including apartment, suite, unit number, ZIP code, phone number, and any delivery details required by the carrier.

Fitzoraz is not responsible for failed delivery, lost packages, delays, returned packages, or additional costs caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice an address error, contact us as soon as possible at support@fitzoraz.com. We will do our best to assist, but we cannot guarantee changes after an order has entered processing or shipped.

12. Returns and Refunds

Fitzoraz accepts eligible return requests within 90 days from the date your order is delivered, according to the delivery confirmation shown by the shipping carrier.

Returned items must meet the conditions listed in our Return & Refund Policy. Items returned outside the eligible window, damaged by misuse, missing parts, or returned without authorization may not qualify for a refund.

Approved refunds are issued to the original payment method used at checkout. Please allow 5–10 business days for your bank, credit card provider, or payment processor to post the refund after we process it.

For complete return and refund details, please review our Return & Refund Policy.

13. Warranty

Fitzoraz provides a 1-year limited international warranty for eligible products purchased directly from Fitzoraz or authorized Fitzoraz sales channels.

The warranty covers eligible manufacturing defects in materials or workmanship under normal intended personal use. It does not cover normal wear and tear, misuse, unauthorized modification, accidental damage, improper setup, commercial use unless authorized, or products purchased from unauthorized sellers.

For complete warranty terms, claim instructions, exclusions, and remedies, please review our Warranty Policy.

14. Customer Support

For order questions, product support, shipping issues, returns, refunds, warranty claims, billing concerns, or general assistance, please contact Fitzoraz Customer Support:

• Email: support@fitzoraz.com
• Phone: +1 (415) 662-0844
• Business Hours: Monday–Friday, 8:00 AM–4:00 PM EST

Please include your order number, full name, email address used at checkout, and a clear description of your issue so we can assist you efficiently.

15. Account Information and Customer Communications

You may be able to create an account, save information, subscribe to marketing, or communicate with Fitzoraz through our website or customer support channels.

You are responsible for keeping your account information accurate and for protecting any account credentials. You agree to notify us if you believe your account or order information has been used without authorization.

Transactional communications, including order confirmations, shipping updates, return updates, refund notifications, warranty communications, and policy notices, may be sent to you even if you opt out of marketing messages.

16. Privacy and Cookies

Your use of the Fitzoraz website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Our website may use cookies and similar technologies to operate the website, support checkout, improve user experience, analyze performance, and support advertising where permitted by law.

You can review cookie-related options on our Cookie Preferences page and privacy opt-out options on our Do Not Sell or Share My Personal Information page.

17. User Content, Reviews, and Feedback

If you submit reviews, testimonials, comments, photos, videos, feedback, suggestions, or other content to Fitzoraz, you confirm that you have the right to submit that content and that it does not violate the rights of any third party.

By submitting content to Fitzoraz, you grant Fitzoraz a non-exclusive, worldwide, royalty-free right to use, reproduce, display, edit, publish, translate, and distribute that content for customer support, website display, marketing, product improvement, and business purposes where permitted by law.

You agree not to submit content that is false, misleading, unlawful, defamatory, abusive, obscene, infringing, spam, or otherwise harmful.

Fitzoraz may remove or decline to publish user-submitted content at our discretion.

18. Intellectual Property

All content on the Fitzoraz website, including text, graphics, images, product descriptions, logos, designs, layouts, icons, videos, software, and other materials, is owned by Fitzoraz, licensed to Fitzoraz, or used with permission.

You may not copy, reproduce, distribute, modify, sell, resell, display, exploit, or use any Fitzoraz content for commercial purposes without prior written permission from Fitzoraz.

The Fitzoraz name, brand elements, product presentation, and website content may not be used in a way that suggests endorsement, affiliation, or authorization without written approval.

19. Third-Party Services and Links

Our website may include links to third-party websites, payment providers, shipping tracking tools, analytics providers, advertising platforms, or other services that Fitzoraz does not own or control.

Fitzoraz is not responsible for third-party websites, services, policies, security practices, content, availability, fees, errors, or actions. Your use of third-party services may be governed by their own terms and privacy policies.

20. Prohibited Uses

You may not use the Fitzoraz website, products, or services:

• For any unlawful, fraudulent, harmful, abusive, or deceptive purpose.
• To violate any federal, state, local, or international law or regulation.
• To infringe upon the intellectual property, privacy, publicity, or other rights of Fitzoraz or any third party.
• To submit false, misleading, incomplete, or unauthorized order, billing, shipping, or payment information.
• To interfere with website operation, checkout security, payment systems, or customer data.
• To upload malware, viruses, harmful code, spam, or unauthorized automated tools.
• To resell products in a misleading, unauthorized, or unlawful manner.
• To abuse return, refund, warranty, chargeback, promotion, or customer support processes.

Fitzoraz may refuse service, cancel orders, limit account access, or take appropriate action if we reasonably believe these Terms of Service have been violated.

21. Disclaimer of Warranties

Except as expressly stated in our Warranty Policy, the Fitzoraz website, products, content, and services are provided on an “as available” basis to the maximum extent permitted by law.

Fitzoraz does not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or harmful components. We do not guarantee that product content, website content, or service information will always be complete, current, or error-free.

Nothing in these Terms of Service excludes or limits any rights you may have under applicable consumer protection laws.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Fitzoraz, its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website, products, services, checkout, shipping, delays, third-party services, or inability to use a product.

Fitzoraz’s total liability for any claim related to an order will not exceed the amount you paid for the specific product giving rise to the claim, unless a higher amount is required by applicable law.

This limitation does not apply where prohibited by law.

23. Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless Fitzoraz LLC and its owners, employees, contractors, service providers, and affiliates from claims, damages, liabilities, losses, costs, and expenses arising from:

• Your violation of these Terms of Service.
• Your misuse of the website, products, services, or customer support processes.
• Your violation of applicable law or third-party rights.
• Your submission of false, misleading, unauthorized, or infringing content or information.

24. Dispute Resolution

If you have a concern about an order, payment, product, return, warranty claim, or any other issue, please contact us first at support@fitzoraz.com. We will make reasonable efforts to review and resolve your concern.

Providing your order number, contact details, photos or videos if relevant, and a clear explanation of the issue helps us investigate more efficiently.

These Terms of Service do not prevent you from exercising rights that cannot be waived under applicable consumer protection laws.

25. Governing Law

These Terms of Service and any dispute related to your use of the Fitzoraz website or purchase of Fitzoraz products are governed by the laws of the State of Nevada and applicable United States federal law, without regard to conflict of law principles, except where prohibited by applicable consumer protection laws.

Some jurisdictions do not allow certain limitations or governing law provisions. In such cases, the applicable provision will apply only to the maximum extent permitted by law.

26. Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

27. No Waiver

Fitzoraz’s failure to enforce any provision of these Terms of Service does not constitute a waiver of that provision or any other right. Any waiver must be in writing to be effective.

28. Assignment

You may not assign or transfer these Terms of Service or any rights or obligations under them without prior written consent from Fitzoraz.

Fitzoraz may assign or transfer these Terms of Service in connection with a merger, acquisition, reorganization, sale of assets, business transfer, or operation of law.

29. Changes to These Terms

Fitzoraz may update these Terms of Service from time to time to reflect changes in our business, website features, products, legal requirements, or customer service procedures.

The version published on this page is the most current version. Your continued use of our website after changes are posted means you accept the updated Terms of Service.

30. Related Policies

Please review our related policies for additional information about orders, shipping, returns, warranty coverage, payment, privacy, cookies, and customer rights:

• Shipping Policy
• Return & Refund Policy
• Warranty Policy
• Payment Policy
• Privacy Policy
• Cookie Preferences
• Do Not Sell or Share My Personal Information
• About Us
• FAQs
• Contact Us
• Track Your Order

31. Contact Information

If you have questions about these Terms of Service, please contact Fitzoraz:

• Email: support@fitzoraz.com
• Phone: +1 (415) 662-0844
• Mailing Address: Fitzoraz LLC, 732 S 6th ST, STE N, Las Vegas, NV 89101, USA
• Business Hours: Monday–Friday, 8:00 AM–4:00 PM EST